A Message from the President
A simple phrase often used is: “If you can’t measure it, you can’t manage it.” For almost 22 years, the Worcester Regional Research Bureau has provided the public with access to “the measures” that serve as the basis for debate and discussion… all leading to decisions that make our community a better place in which to live, work and play.
When I arrived at Fallon Community Health Plan at the end of 1999, I asked the question: “Where can I get information about our city and region that addresses demographics, quality of life and health, education, business trends and other similar topics?” The response I received was: “You need to speak with Roberta Schaefer at the Worcester Regional Research Bureau.” And they were right…
I met with Roberta and was pleasantly surprised to learn that Worcester has access to a very useful “one stop shop” source of reliable information and a Research Bureau staff that is always willing to help. I also reflected on the fact that none of the cities in which I had previously worked (Hartford, St. Louis, Nashville and Memphis) had such a resource.
