Fifth report describing the performance of several municipal agencies including the Department of Public Works and Parks, Division of Code Enforcement, and the Worcester Public Library, as well as measuring residents' level of civic engagement.

Annual analysis of downtown office occupancy rates in Worcester's Central Business District and detailed listing of office space available for lease.

Fourth report measuring the performance of Worcester's police, fire, and ambulance/emergency medical services.

This analysis, prepared for the Springfield Finance Control Board, examines a wide range of factors related to the rate of tax base growth in Springfield and Worcester, including: population characteristics; property values, tax rates, new growth, and tax levies; labor force and labor market characteristics; housing prices; and public safety/crime trends.

Annual survey of citizen satisfaction with municipal services.

Suggestions for addressing projected budget shortfalls through cost controls, restructuring services, and increasing revenues.

Identifies correlations between talent retention and economic prosperity in the region.

Analysis of and recommendations for attracting more multi-day conventions and events to Worcester.

This report documents Worcester's performance along several measures including attendance and dropout rates, student mobility, family involvement, post-graduate placement, and MCAS scores.

At the request of the Worcester City Council, The Research Bureau prepared a study on the advantages and disadvantages of organizing public safety functions into a consolidated department of public safety.