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WORCESTER – The Worcester Regional Transit Authority recovered quickly from ridership lows during the pandemic and is on track to meet its ridership peak in 2016, the Worcester Regional Research Bureau details in its latest report.
“The WRTA’s exceptionally speedy ridership recovery, with 140% of 2019 pre-pandemic values by the end of 2022, may be due in part to the fare-free service begun in March 2020,” reads the report, titled “Resurging Regional Ridership: An analysis of mobility flows, riders, and ridership in the WRTA region.”
“More years of fare-free service would require that the WRTA design strategies to continue its upward trend in ridership,” the report states.
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