This report describes the performance of several municipal agencies including the Department of Public Works and Parks, the Department of Inspectional Services, and the Worcester Public Library, as well as measuring residents' level of civic engagement.

This report summarizes the most egregious public employee pension abuses that were eliminated by the recently-passed Massachusetts Pension Reform Act, but goes on to list the more costly problems with the system which are in need of reform.

In his 2009 State of the State address, Governor Patrick acknowledged “abuses” in Massachusetts’ public pension system and “special benefits for a select few,” and called for “meaningful pension reform this [legislative] session.”

This report examines the public pension system in Worcester and Massachusetts.

This report complements The Research Bureau's recently-released report, "What's Up With Downtown Worcester?: Prospects for Revitalization." Discussed are the results of the Downtown ComNET (Computerized Neighborhood Environment Tracking) survey, which tracks the physical condition of a neighborhood, including streets, sidewalks, and buildings.

This report discusses the challenge the City faces in maintaining its parks and recreational facilities during a time of budget cuts and decreasing revenues.

Sixth report describing the performance of several municipal agencies including the Department of Public Works and Parks, the Divisions of Housing and Code Enforcement, and the Worcester Public Library, as well as measuring residents' level of civic engagement.

Annual survey of citizen satisfaction with municipal services.

Analyzes the City of Worcester's cable contract with Charter Communications and examines cable licenses in 14 other cities.

Fifth report describing the performance of several municipal agencies including the Department of Public Works and Parks, Division of Code Enforcement, and the Worcester Public Library, as well as measuring residents' level of civic engagement.