‘Buffering’: Worcester residents slam Spectrum for internet outages, price increases and poor customer service

Full and original article posted on MassLive

The residents of Worcester were loud and clear Monday night: they are tired of Charter Communication’s Spectrum being the only internet and cable option in the city and they want something cheaper and more reliable.

More than 50 people spoke during Monday night’s public hearing on the renewal of Charter’s contract with the city. The meeting was held by the City Council’s Public Service and Transportation Committee, which includes Chairperson Gary Rosen, Vice Chairperson Donna M. Colorio and Councilor Sarai Rivera.

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